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Hana Ros

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Hana Ros

 

Constant learner. Creative soul. Happy planner. Life enthusiast.

 
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About


About

About


About

 

program management•corporate strategy & operations•creative production•strategic partnerships•organizational change


Hana thrives at the intersection of creativity and organization, that sweet spot where ideas become real. A natural planner, she loves to dig in and make things happen.

Eager to use her skills for positive change, Hana is most excited by social innovation and the application of technology, business, and design to tackle complex problems. Every day she unleashes her enthusiasm at SYPartners—a strategy and design consultancy driving human-led transformation for some of the world's most influential organizations.

Her 10 years of experience span the US and UK, public and private sector, and organizations large and small. Having worked with people from all walks of life—designers, developers, policy makers, and researchers—Hana's deep sense of empathy, matched with an ability to balance problem solving and imagination, makes her an invaluable team player and keen collaborator.

Raised in a Filipino-American family in the Midwest before moving abroad to study and work across 5 different countries, Hana now calls Brooklyn, NY home. Her multicultural background fuels her endless curiosity, prompting her travels through nearly 40 nations. Adventurous at heart, she explores the great outdoors at every possible chance—having ‘bagged’ several Scottish munros and independently trekked in the Everest Region of the Himalayas.

Hana holds a Master of Public Affairs from IU SPEA and a Certificate in Social Entrepreneurship from IU Kelley School of Business. She graduated from Indiana University with BA degrees in Political Science and International Studies, and studied Spanish abroad in Mexico, Peru, and Argentina.

 
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Experience


Experience

Experience


Experience

Want a summary?

View Hana's 1-page resume here:


Career

Senior Program Manager

SYPartners

2017 - present in New York, NY

Manage high stakes ($3MM+) consulting engagements for
C-suite leadership teams at Fortune 500 companies and other global organizations. Responsible for all business operations: lead project kickoffs, long-term work planning, sprint planning, production schedules, and daily prioritization and workflow. Ensure project execution is fully aligned with strategic intent.

Oversee the creative process and workflow for a broad range of deliverables—from digital tools and videos to specialty print and large-scale events. Responsible for all resourcing, logistics, deadlines, production, and team health.

Co-create with project teams composed of executive leadership, strategists, designers, and production artists. Foster and manage key client relationships and engage with C-suite leaders. Coordinate a range of external partners including copywriters, photographers, printers, developers, and videographers.

Track and evaluate financial health of project accounts: resource allocations, P&L, invoicing, and expenses. Draft proposals and SOWs, and facilitate contract negotiations.

Accounts include CVS Health, BlackRock, IBM, American Express, ascena retail group (Ann Taylor, LOFT, Lane Bryant, Lou & Grey, etc.), and an iconic fashion brand.

Business & Communications Officer

Urban Big Data Centre

2014 - 2016 in Glasgow, UK

Led strategic planning, delivery, and impact reporting for all outreach, events, and communications, including effective management of £370,000 operating budget.

Developed and managed UBDC communication channels (website, video content, social media, print materials, and email newsletter and promotions). Translated technical research to be engaging and digestible for policymakers.

Designed and executed outreach events and activities (avg. 3-5 per month) including workshops, seminars, webinars, training courses, and data visualizations.

Cultivated relationships with a variety of external stakeholders (local and national government, SMEs/business, and nonprofits) to drive new partnerships and maximize impact.

Wrote grant impact statement and led the acquisition of £200k in project funding from a £1.2m collaborative innovation grant.

Account Manager

Equator

2012 - 2014 in Glasgow, uk

Led cross-functional project teams to deliver web, mobile, social, and SEO solutions for a range of brands and sectors.

Managed up to 15 concurrent engagements as the key contact for clients and associates at all phases of the project lifecycle including contract negotiation, strategy, design, app/web development, and marketing.

Translated client objectives into creative briefs and project scopes into SOWs. Developed and tracked project timelines, deliverable schedules, budget allocations, and client feedback.

Monitored financial health of project accounts: resource allocations, P&L reports, quarterly forecasts, and invoicing.

Supervised Account Executive and Graduate Account Handler.

Accounts included Paul Mitchell, AXA PPP healthcare, Clydesdale Bank, Standard Life, PKF International, Hotel du Vin.

Partnerships & Strategy

GOOD Inc.

2011 - 2012 IN LOS ANGELES, CA

Developed and activated social impact-focused brand campaigns with GOOD Corps, GOOD’s social impact consulting branch. Accounts included GE and FedEx.

Conducted market research to identify key insights and develop campaign strategy. Maintained website copy, social media content, and creative assets.

Acquired and managed 20+ promotional partnerships with national and regional nonprofit organizations for a high visibility brand campaign.

Oversaw a portfolio of 30+ grantees from the Pepsi Refresh Project and monitored their progress on sponsored projects.

Part of the core team who launched GOOD Maker, a new media platform that catalyzed social action through community challenges. Managed a portfolio of online challenges: identified audiences, developed tailored messaging, implemented outreach strategy (email/social), and managed user relationships.

Program Evaluation Research Assistant

Center for Evaluation and Education Policy

2011 in bloomington, IN

Analyzed survey data and created formative evaluation reports on international programs, including key insights on improvement areas.

Maintained a portfolio of surveys on Qualtrics Survey Research Suite and utilized program evaluation and descriptive data analysis techniques.

Produced research and planning for policy briefs on education.

Graduate Program Coordinator

IU Office of Sustainability

2009 - 2010 IN BLOOMINGTON, IN

Executed events and assisted in program development for a city-wide sustainability initiative.

Acquired co-sponsors, maintained budget, and logistically planned keynote lecture by 3-time Pulitzer Prize winner, journalist and author, Thomas Friedman.

Coordinated a festival composed of 15+ student organizations and hosted a 3-hour Closing Exposition with 100+ attendees.

Conceptualized, wrote, and designed Themester Magazine.

Policy Officer / Full-time Intern

U.S. Department of State (IO/RHS)

2008 IN WASHINGTON, D.C.

Acted as lead policy officer on 10+ United Nations General Assembly (UNGA) resolutions focused on human rights: coordinated guidance from multiple bureaus and prepared final voting instructions for the U.S. Mission to the United Nations.

Drafted policy briefs and composed talking points and briefing materials for senior government officials and ambassadors participating in the UNGA.

Streamlined process for tracking appeal letters and follow-up correspondence relating to Special Rapporteurs from the U.S. Mission in Geneva.

Maintained updated content on office intranet and created analytical charts to identify shifts in priority issue voting patterns.

Program Director, Lectures

Union Board

2007 IN BLOOMINGTON, IN

Logistically and financially planned, advertised, and directed large-scale events with audiences reaching 1,500+ in the IU Auditorium. Speakers included Ron Clark, Ben Stein, Tim Wise, and Doug Lansky.

Maintained a $350,000 operating budget, presented and reviewed acquisitions and policy proposals, and negotiated $100,000 in talent purchases with speaker agencies.

Responsibly managed student activity funds and the interests of diverse stakeholders: speakers, faculty, staff, community leaders, and student organizations.

Supervised 3 Assistant Directors and student committee of 15. Hosted weekly committee meetings and extracurricular activities.


Education

MPA International Public Policy

CERT Social Entrepreneurship

IU SPEA / IU Kelley

2009 - 2011

One of eight MPA students selected to participate in the Social Entrepreneurship Certificate Program, a joint initiative with the IU Kelley School of Business MBA Program.

Studied abroad in London, UK under Dr. John D. Graham, Dean of IU SPEA and Prof. Ragnar Löfstedt, Director of the Centre for Risk Management at King’s College, University of London (2009, Course focus: Managing Risk in the EU and US).

Selected as Graduate Coordinator for the IU Office of Sustainability's Themester program (2009 - 2010).

Selected as Summer Associate in LA-based cause marketing firm, Charity Brands Consulting, managing projects and assisting the CEO (2010).

Co-authored and created maps using ArcGIS for Capstone Report: The Future of Innercity Passenger Transportation (2011).

BA Political Science

BA International Studies

Indiana University 

2005 - 2009

Earned a Minor in Spanish and studied Latin American politics and culture in four cities across Mexico, Peru, and Argentina.

Fundraised and self-funded volunteer projects in Zambia (constructed houses with H4H Global Village), the Dominican Republic (provided free healthcare services to Haitian migrants), and New Orleans (to rebuild homes post-Katrina).

Elected as one of 15 Union Board Directors, IU's largest student programming body representing a 45k+ student population.

Authored senior thesis: Challenges of Transnational Migration: Haitian Migrants in the Dominican Republic (2009).

Member of the Hutton Honors College.

Played in 28 of 32 matches during freshman season as defensive specialist for IU Women’s Varsity Volleyball (2005 - 2006).


Skills & Certifications

Program & Project Management

Creative & Design Management

Event Design & Delivery

Business Strategy & Operations

Digital Marketing & Communications

Strategic Partnerships & Client Services

Research/Analysis/Writing

Certified ScrumMaster (CSM) + Estimation & Planning, Scrum Alliance (since Sept 2016)

CMS: Umbraco, Wordpress, Squarespace

PM/Collaboration: Monday.com, Asana, Basecamp, Jira, Smartsheet, Trello, GDrive, Excel, PowerPoint, Keynote, and more.

Design: InDesign, InVision, Canva

Email/Social: MailChimp, Planoly, Hootsuite

Data/Analytics: Qualtrics, Google Analytics, ArcGIS

Spanish: Intermediate proficiency


Honors & Awards

University of Glasgow Staff Recognition & Reward – Exceptional contribution (2015)

Clara Jovan Goodbody Award – Selected by IU faculty to receive graduate scholarship (2009)

Rosemary V. Tanner Award – Exemplary leadership, civic engagement, merit (2008)

Benjamin A. Gilman Award – Nationally-competitive scholarship for study abroad (2008)

Edward L. Hutton Honors College Awards – Professional experiences, merit (2008)

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Testimonials


Testimonials

Testimonials


Testimonials

Hana is an extraordinary program manager—her ability to balance the health of a team with the needs of clients and business are unmatched. Not only is she a systems-thinker who can bring organization to incredible complexity, but she also leverages her strategic and creative chops every day. In our time working together, I always knew I could count on Hana for everything from the big initiatives and the tiny details—including bringing play and joy to the team and our clients.
— Sarah Malachowsky, Chief of Staff to CEO, SYPartners
Hard working, smart, thorough and always a team player Hana calmly took her projects in her stride even when under pressure or coming up against obstacles.
— Kirsty Lieberthal, Head of Digital, Frame Agency
Hana tackles her work with enthusiasm and hustle... Above all, Hana is a kind, warm, supportive person who cares deeply about her work and her colleagues.
— Anna Silverman, Head of Talent and Culture, Omaze
Brilliant, creative, and organized... Hana supported our team with grace and persistence.
— Emilie Rex, Sustainability Consultant
She is the best, most organised communications professional I have worked with, really friendly and positive at all times, highly creative and a fabulous member of our team.
— Des McNulty, Assistant Vice-Principal, Economic Development and Civic Engagement, University of Glasgow
...she is dependable, you can leave it with her and she will get it done to your utmost satisfaction.
— Vonu Thakuriah, Director, Urban Big Data Centre
Hana approaches work and life as one, with passion, integrity and inspirational charisma.
— Alfonso Lerma, Director of Corporate Outreach, Online-MSDS
Someone who projects positivity and took initiative with little guidance... Able to interpret complex needs and then efficiently develop and implement smart (and feasible) project plans.
— Jenny Ryall, Finance Manager, Department of International Development
Fun to work with and powerfully effective. I’ve witnessed Hana’s hands-on practicality and energy get ideas off the ground and into action.
— Alison Macgregor, Administration Manager, University of Sydney
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Contact


Contact

Contact


Contact

 

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